Someone I know is struggling with a gaming problem — how can I help?

Start by talking to them with empathy and without judgment. Encourage them to contact our support team. By emailing support@67abc.cam or reaching out via live chat, our team will help guide the right steps. Professional mental health support is also worth considering.

For ages 21+ only

Our commitment to responsible gaming at 67abc

Play for fun and entertainment — safely, within your limits. 67abc provides the best tools and guidance to keep you protected.

Our responsible gaming policy

67abc believes online gaming should be an enjoyable form of entertainment — never a source of financial stress or emotional hardship. That is why we are committed to providing every user with a safe and controlled environment.

Responsible gaming means enjoying games while keeping your budget, time, and emotions in check. At 67abc, we want you to stay in full control of your play at all times. Our platform lets you set deposit limits, take breaks on your own terms, and suspend your account entirely. You can reach our 24/7 live chat support at any time and our team will assist you in Bengali.

We continuously update our systems to detect risky behaviour quickly and take the necessary protective steps. Our goal is for every user's experience to remain safe, transparent, and enjoyable.

Remember: Gaming is for entertainment — not a way to earn income. Never place larger bets to try to recover money you have lost. Always play within your means.

Our protection tools

Set deposit limits

Decide for yourself the maximum amount you will deposit per day, per week, or per month. Once a limit is set, it takes effect immediately and cannot be changed until it has been reviewed through support. This is the most effective way to prevent overspending.

Time-out (break)

Use the time-out feature if you want to take a break for a few days. You can temporarily deactivate your account for anywhere from 24 hours up to 30 days. During the break, logging in or placing bets will be completely disabled.

Self-exclusion

If you feel that gaming is having a negative impact on your life, request a self-exclusion. Through this process your account will be closed permanently or for an extended period, and any request to open a new account will also be refused.

Age verification (21+)

67abc is for users aged 21 and above only. Age verification is mandatory at registration. If an underage account is identified, it will be closed immediately and no funds will be returned.

Activity history

You can view a complete history of your bets, deposits, and withdrawals at any time. Review your spending and time, and make informed decisions. Transparency and control are our priorities.

24/7 support

Our support team is always ready to help with any gaming-related concerns. Contact us in Bengali via live chat or email us at [email protected]. Our team will help you make the right decisions.

How to set limits

Log in to your account

Go to Account Settings

Find the "Account Settings" or "Responsible Gaming" section from the top menu or your profile icon.

Choose the type of limit or break

Deposit limit, time-out, or self-exclusion — select the option that suits your needs.

Confirm

Confirm your choice. Changes will take effect immediately. If you run into any issues, contact support.

Responsible gaming checklist

Set a budget before each session
Play for entertainment only, not to earn money
Do not place bigger bets after a loss
Do not play beyond your set time limit
Do not bet with borrowed or loaned money
Spend time with family and friends
Do not play if you are under 21 years of age
If you have a problem, contact support right away
Review your activity history regularly

Recognise the signs of a problem

Gaming addiction often develops gradually. If you notice any of the following signs in yourself or someone you know, take action right away.

Warning: Ignoring these signs can lead to serious financial and family problems.

You keep placing bets to try to win back money you have lost
You cannot stop gaming even when you try
You are prioritising gaming over family or work
You are lying to family or friends about your gaming
You are betting with borrowed money or drawing on your savings
You feel restless or irritable when you are not gaming
Your sleep, eating, or daily routine is being disrupted

What to do if you have a problem

Acknowledging a gaming problem takes courage. The first step is to ask for help. The 67abc support team is here for you.

Contact live chat right away

Our 24/7 Bengali support team will help you use the right tools and suspend your account if needed.

Request self-exclusion by email

Email [email protected] and mention "self-exclusion". We will act promptly.

Talk to your family

Share the problem with a family member or a trusted friend. Do not face it alone — lean on the people close to you.

21+ age policy

The minimum age to participate at 67abc is 21. This rule is strictly enforced. Those under the minimum age must not engage in online gaming and betting — this rule exists to protect them.

If any inconsistency is found during age verification, the account will be temporarily suspended and the user will be asked to submit the required documents. Registering with false information will result in permanent account termination.

If there are underage members in your household, please keep your device secure and do not share your password. Make sure parental supervision of children's internet use is in place.

21+

For users aged 21 and above only. Underage accounts will be closed immediately.

Safe deposit and withdrawal limits

Minimum deposit amount

The minimum deposit at 67abc is ৳300 — across all payment methods (bKash, Nagad, Rocket, Upay). This limit helps you start with a small amount and reduce risk. As part of responsible gaming, you can set an even lower limit for yourself.

Minimum withdrawal

The minimum withdrawal amount is ৳1,000. Funds are usually delivered to your bKash, Nagad, Rocket, or Upay account within 1 hour. Before withdrawing, make sure the amount is in line with your budget.

Questions about responsible gaming

Log in to your account and go to the "Account Settings" or "Responsible Gaming" section. There you can set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. To increase it, you will need to submit a request through support and a review period will apply.

Self-exclusion is an important protective measure. It cannot be cancelled before the set period ends. Once the period is over, you will need to contact our support team to regain access, and a cooling-off period will apply. This process is deliberately kept slow to prevent decisions made in the heat of the moment.

A time-out is a short-term break — from 24 hours up to 30 days. During this time the account is inactive and reactivates automatically when the period ends. Self-exclusion is a long-term or permanent break, intended for those experiencing gaming problems. Both activating and cancelling it requires support assistance.

Start by talking to them with empathy and without judgment. Encourage them to contact our support team. By emailing [email protected] or reaching out via live chat, our team will help guide the right steps. Professional mental health support is also worth considering.

No. The minimum age to play at 67abc is 21. Anyone under 21 cannot register or participate on this site. If an underage account is identified, it will be closed immediately.

Yes, any valid balance in your account during self-exclusion will be kept safe. Contact the support team for details on how to process a withdrawal. They will guide you through the correct steps.

Play safely — with 67abc

Play responsibly and enjoy the experience. Check our FAQ to learn more or go straight to the games.

View Casino Cricket Betting Play Slots Read FAQ Go to Homepage

For players aged 21 and over only. Play responsibly.

Contact us for help

Our support team is always ready for any questions about gaming problems or responsible gaming tools. We speak Bengali and your privacy is fully protected.

Live Chat

Instant support in Bengali, 24/7. Start a chat from any page on the site.

Email Support

[email protected] — email us for more details. We respond quickly.